Last year Ramsay traveled to Scottsdale, Arizona to film an episode of his show with Amy and Samy Bouzaglo. Over the course of the show, Samy and Amy exploded again and again at customers, employees, and Ramsay.
For Friday night's season premiere, the show presented an update on Amy and Samy, who are just as angry as ever. The bulk of the episode is a recap of the media hell storm that erupted after the initial show aired, bundled with never-aired clips of Amy and Samy spouting nonsense and abusing employees (starting around 17 minutes in), plus Ramsey confronting Amy with evidence of her serving crappy, pre-packaged food advertised as fresh.
The update comes at the end of the episode, when Amy and Samy consent to a follow-up interview with a local reporter. Unsurprisingly, the restaurant has turned into a tourist site, albeit a tourist site that still regularly kicks out customers. And the Bouzaglos are still as crazed as ever.
At one point, Amy goes on a strange rant about her use of the word "pansy."
The reason I said he was a pansy is because the same reason I call these Yelpers and these people that hide behind the computer screen the [bleeped] mafia. They are [bleeped], they are pansies, and they have no balls because if they had balls, they would come to my face, my husband's face and tell us exactly, all the stuff, the lies, the slanderous stuff that they say online instead of just hiding behind their computer screen. I have said a lot of offensive things. But when a person is completely under attack, I'm sorry, I would love to be nothing but a lady and control my language and not have a severe case of Tourette's Syndrome, but this is what's happened to me because of the pressure. I called that guy a pansy because he was a pale-faced pansy ass willow. That's exactly what I call him. Yes, I'm going to say things if someone attacks me. I'm not going to stop. Then I will be a pansy and I'm not a pansy.
Amy also employs a special kind of logic explaining why she and Samy routinely respond to Yelp and Facebook posts with bitter, often offensive diatribes.
Every single post single post that was written [immediately after the episode aired] calling people [bleeped] and making fun of them for not making money did not come from us. We didn't say those things. Now we are. Because now you have lit the fire inside of us. Now, when we're calling people little trolls and telling them that they have no balls, yes that's us, because I think it takes a very special kind of person, it's called a eunuch, to be able to call someone and bully them over the phone or through the internet when you don't know who they are.
And the Bouzlagos have a message for Kitchen Nightmares: "Gordon Ramsay can go fuck himself."