Best Buy loses woman's laptop, gets sued for $54 million
Raelyn Campbell wants $54 million from Best Buy. She bought a $1,100 laptop and a $300 warranty for it from Best Buy in 2006. The next May, the laptop's on/off switch broke and Campbell brought it into the store for repairs. The store told her she'd have it back in two to six weeks. That didn't happen.
On July 11, they told her it would be ready in days. On July 25 they told her it'd been sent to Louisville for repairs. On August 7, Campbell left a message for the store manager. On August 9, a Best Buy employee finally confessed: They'd lost Campbell's laptop. Now Campbell wants $54 million. Or at least, Campbell confesses, the media attention such a huge number will bring to Best Buy. (Photo by Manuel W.)